We ship worldwide. If you’re outside of the EU, this is important information*.

The estimated delivery times and shipping costs are based on your location and the weight of the products you buy. For a preview of the shipping cost, add your desired products to the cart and fill in your postcode/country. The appropriate fee will be calculated.

Regular Shipping:

We send our products with the Dutch postal service (PostNL), or DPD, depending on the location.

You’ll receive a tracking code for your package by email as soon as it receives a first scan at the post office. This email sometimes ends up in your spam, so make sure to check there as well.

Budget Shipping:

This shipping method uses your country’s national post service, and is only available for small, lightweight products that fit in an envelope. It can take up to 4 weeks to be delivered, although for many destinations it is often faster. We cannot give you a precise delivery time for the budget shipping method.

Free shipping within the Netherlands, Belgium and Germany for retail orders above 59,99€.

Free shipping within France, Denmark and Austria for retail orders above 75€.

Free shipping within the EU for retail orders above 100€.

We do our best to ship your order out as soon as possible. Retail orders placed before 2pm will be shipped out the same day,  Monday-Friday.

When the products you ordered are in stock these are the estimated delivery times:

* Shipping within The Netherlands: 1-3 business days

* Shipping within Europe: 3-20 business days

* Worldwide shipping: 6-30 business days

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Shipping time is not within our control. We cannot be held responsible for delays and/or damages caused by the shipping company or customs clearance. Due to the global pandemic, shipping prices and duration are changing every day. As such, we cannot give you any guarantees regarding shipping time.

*Customers outside the EU please note : all our shipments are sent DDU (Delivery Duties Unpaid), customers outside of the EU might be required to pay customs fees or duties when receiving their package. Some countries also restrict the importation of seeds and plants. We do not know the regulations in your own country, please get in touch with your local customs office for information.

After purchasing products, you have the right to return your items within 30 days after delivery, as long as the products have not been used and are still in their original, intact, resaleable condition.

If you wish to return items, please email us first so we know to expect your return package and can give you the correct return address.

The products need to be returned with all accessories and in their original condition and packaging. You are responsible for returning the goods undamaged, so please make sure they are properly packaged for the return journey. Keep your proof of postage and tracking number until we’ve received the package.

Return shipping costs are the responsibility of the customer. Your refund will be processed as soon as possible, within 7 days after we have received and checked the returned items to confirm they are complete and undamaged.

All live plants are final sale and cannot be returned.

EU right of withdrawal

If you are an EU consumer, you also have the legal right to withdraw from your purchase within 14 days after delivery.

You can use the button below to submit your withdrawal request online. After submitting the form, we’ll receive your request by email and will follow up with the correct return instructions, just like with a normal return.

Start a return

You can still contact us by email if you have questions about your return.